Troubleshooting & FAQ
Diagnose and fix common issues with syncs, scans, and account access, and get quick answers to common questions.
Common Google Business Profile sync issues
Troubleshoot the most common reasons a Google Business Profile fails to sync in Mapifyer.
4 steps
Rankings missing or showing incorrect data
Fix issues with heatmap scans showing missing, zero, or obviously wrong ranking positions.
4 steps
Scan errors and failed scans
Understand why scans fail and how to retry or fix them.
4 steps
What does a heatmap scan show?
A heatmap scan shows where a business ranks on Google Maps across a grid of geographic points β revealing exactly which areas it dominates and where it is invisible to potential customers.
3 steps
How often are rankings updated?
Rankings update when a scan runs. You can run a scan on demand, or set up recurring monitoring so scans repeat on a schedule.
3 steps
How many locations can I manage?
Your location limit depends on your plan: Starter (5), Growth (20), Scale (50), Agency Pro (150), Enterprise (unlimited).
3 steps