Help CenterTroubleshooting & FAQ
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  • πŸš€Getting Started
  • πŸ—ΊοΈLocal Visibility (Heatmap Scans)
  • πŸ’°Revenue Intelligence
  • πŸ“Google Business Profile
  • ⭐Reviews
  • πŸ”Prospecting Engine
  • πŸ“ŠCompetitor Tracking
  • πŸ“„Reports & Sharing
  • 🏷️Agency White-Label
  • πŸ’³Billing & Credits
  • πŸ”§Troubleshooting & FAQ
    • Common Google Business Profile sync issues
    • Rankings missing or showing incorrect data
    • Scan errors and failed scans
    • What does a heatmap scan show?
    • How often are rankings updated?
    • How many locations can I manage?
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Troubleshooting & FAQ

Diagnose and fix common issues with syncs, scans, and account access, and get quick answers to common questions.

  • Common Google Business Profile sync issues

    Troubleshoot the most common reasons a Google Business Profile fails to sync in Mapifyer.

    4 steps

  • Rankings missing or showing incorrect data

    Fix issues with heatmap scans showing missing, zero, or obviously wrong ranking positions.

    4 steps

  • Scan errors and failed scans

    Understand why scans fail and how to retry or fix them.

    4 steps

  • What does a heatmap scan show?

    A heatmap scan shows where a business ranks on Google Maps across a grid of geographic points β€” revealing exactly which areas it dominates and where it is invisible to potential customers.

    3 steps

  • How often are rankings updated?

    Rankings update when a scan runs. You can run a scan on demand, or set up recurring monitoring so scans repeat on a schedule.

    3 steps

  • How many locations can I manage?

    Your location limit depends on your plan: Starter (5), Growth (20), Scale (50), Agency Pro (150), Enterprise (unlimited).

    3 steps